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StaffCare

Telehealth membership for Ghanaian businesses

Give every employee a doctor, without a day off work.

StaffCare is a monthly health membership your company buys for its staff. Anyone on the team can reach a licensed doctor from their smartphone, in minutes, by chat or voice. Standard and Plus add video.

per employee a month, to start

GHS 45

per employee a month, to start

doctors available, on every plan

7am–10pm

doctors available, on every plan

to reach a licensed doctor, in opening hours

Minutes

to reach a licensed doctor, in opening hours

Minimum 5 employees. In an emergency, always call 112.

A woman smiling during a video call on her laptop

For employers

A staff benefit that's simple to run.

A clinic visit can take half a day out of a shift. With StaffCare, your team reaches a doctor from their phone, and you get one invoice and simple reports.

  • A benefit your team will use

    Real care in minutes, from a phone, from GHS 45 per employee a month.

  • Less time lost to clinic queues

    Many everyday problems can be dealt with from a phone. Sick notes arrive when staff choose to share them.

  • Totals, not people

    See how many staff use StaffCare and how often. Who consulted stays private unless they share a sick note, and the reason always does.

  • Simple billing

    One invoice, based on the number of employees on your plan. We confirm how to pay when we set you up.

Live for your team in three steps.

Two colleagues reviewing a staff list on a laptop in an office
  1. Tell us about your company

    Write to us and we set up your company, your plan and your first administrator.

  2. Add your staff

    One by one or from a spreadsheet. Each person gets a text with a link to set their password.

  3. Your team sees a doctor

    Chat or voice in minutes, with video on Standard and Plus. Prescriptions, lab codes and sick notes arrive in the app.

For your people

Care for the people who keep things running.

Is your employer on StaffCare? You'll get a text with a link to set your password. No text yet? Ask your HR team to add you.

Staff health stays private.

  • Employers see counts and trends only — never a diagnosis, a prescription or a vitals reading. Who consulted stays private unless the employee shares a sick note.
  • A sick note reaches the employer only when the employee chooses to share it. It shows their name and days off, never the reason.
  • Every time anyone opens a health record, it is logged: who, when and why.
  • Health information is handled as sensitive personal data under Ghana’s Data Protection Act, 2012 (Act 843).

Read the full privacy notice.

Plans and prices

Per employee per month, in Ghana cedis. Minimum 5 employees. Monthly or annual billing, with 30 days' notice to stop.

Basic

GHS 45 / employee / month

Family add-on: GHS 30 per family member

Chat and voice consults
Unlimited, fair use
Doctors available
7am to 10pm
Video consults
—Not included
Pharmacy / lab discount
5% / 10%
Specialist e-consults
—Not included
Counselling sessions a year
—Not included
Vitals tracking
—Not included
Ask about Basic
Recommended

Standard

GHS 85 / employee / month

Family add-on: GHS 50 per family member

Chat and voice consults
Unlimited, fair use
Doctors available
7am to 10pm
Video consults
Included
Pharmacy / lab discount
10% / 15%
Specialist e-consults
1 a quarter (coming soon)
Counselling sessions a year
2 (coming soon)
Vitals tracking
—Not included
Ask about Standard

Plus

GHS 140 / employee / month

Family add-on: GHS 80 per family member

Chat and voice consults
Unlimited, fair use
Doctors available
7am to 10pm
Video consults
Included
Pharmacy / lab discount
15% / 20%
Specialist e-consults
3 a quarter (coming soon)
Counselling sessions a year
6 (coming soon)
Vitals tracking
Blood pressure, sugar, weight
Ask about Plus

Introductory prices for our first companies. “Fair use” means nobody is turned away: after about six consults in a month, a doctor checks in about your needs. Discounts apply only at StaffCare partner pharmacies and labs, and we share the current list when we set up your company.

Questions employers ask

How does our company join?

Write to us and we set up your company, its plan and your first administrator. You then add staff one by one or from a spreadsheet, and each person gets a text with a link to set their password.

How are we billed?

By the number of employees on your plan, with a minimum of 5, plus a monthly add-on for any family members you add. You can pay monthly or annually, and you give 30 days’ notice to stop.

What happens when someone leaves?

Remove them in your StaffCare portal and they come off your next invoice. They can still see their past consults and prescriptions, but cannot request new care through your company.

What if an invoice is late?

We send a reminder. If an invoice is 7 days late, your staff are paused until it is paid.

Do our staff still need their NHIS cards?

Yes. StaffCare gives your staff doctors by phone and discounts on medicine and tests. It does not pay hospital bills. When someone needs to be seen in person, our doctors refer them to an NHIS facility.

What about emergencies?

Staff should call 112. StaffCare is not an emergency service. If someone describes danger signs such as chest pain or trouble breathing, the app tells them to call 112 straight away and a doctor sees their request first.

Who can see staff health information?

The employee and the doctors treating them. StaffCare staff look only to keep the service safe, and every look is recorded. You see totals across the company, never anyone’s consults, prescriptions or vitals. If someone shares a sick note, you see their name and days off, never the reason.

Can staff add their family?

Yes. You can add their children, spouse or parents, for a monthly add-on per person shown under each plan.

What does StaffCare not include?

Hospital admission, surgery, maternity care, and anything that needs a physical examination. The cost of medicine and tests is the employee’s, at the partner discount. Our doctors refer staff on when they need these.

Give your team a doctor in their pocket.

Tell us your company name and how many staff you have, and we set up your company, your plan and your first administrator. Questions first? Write to support@staffcaregh.com.

Talk to us about your team