Draft — not yet in force. Final text after legal review.
What StaffCare is
- StaffCare is a health membership your employer pays for. It gives you licensed doctors by chat, voice or video. It does not pay hospital bills, so keep your NHIS card: our doctors refer you to NHIS facilities when you need to be seen in person.
- Your doctors are licensed in Ghana (Medical and Dental Council, or Nursing and Midwifery Council).
- In an emergency, call 112. StaffCare is not an emergency service.
- StaffCare does not include hospital admission, surgery, maternity care, or anything that needs a physical examination; your doctor refers you on. The cost of medicine and tests is yours, at the partner discount.
Who we are
StaffCare is operated by [care entity to be confirmed], with technology by Techly Africa Limited. Consults are delivered by licensed clinicians working with [care entity to be confirmed]. Contact: support@staffcaregh.com.
Your privacy
Your employer never sees your health information, only totals across the company. How we collect, use and protect your information is in the privacy notice.
When your membership ends
If your employer stops StaffCare or removes you, you can still see your past consults, prescriptions and notes in the app, but you cannot request new care through your employer.
Changes
If these terms change, the app asks you to read and accept the new version before your next consult.